Cookies Policy

What cookies are

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support the delivery of online services. Some cookies are stored only for the duration of your browsing session, while others remain on your device for a longer period or until you remove them.

Cookies do not usually identify you directly by name. However, information connected with a cookie may sometimes be linked with other information that we hold about you, such as account, device or usage information. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable privacy requirements.

We may also use technologies that perform a similar function to cookies. These can include pixels, tags, scripts, local storage and software development tools. For simplicity, this policy refers to cookies and these similar technologies together as cookies.

Why cookies matter

Some parts of an online casino website may not operate properly without certain cookies. Other cookies help us understand how visitors use the site, remember preferences, improve performance and present information that may be more relevant to a visitor. The cookies used on a particular page can depend on the services and features available at the time you visit.

Types of cookies we may use

The categories below describe the main purposes for which Goldwin Casino may use cookies. A single cookie may serve more than one purpose. The specific cookies in use may change as website features, service providers and legal requirements change.

Strictly necessary cookies

These cookies are needed for core website functions. They may support page navigation, account access, security controls, session management, fraud prevention and the safe operation of interactive features. They can also help the website remember information needed to complete a request or maintain a secure session.

Strictly necessary cookies generally cannot be switched off through a cookie preference tool because the website may not work correctly without them. You may still be able to block them through your browser, but doing so could prevent access to some services or make parts of the website unavailable.

Functional or preference cookies

These cookies allow the website to remember choices you make, such as language, display settings, region or other preferences. They can make your next visit more convenient and help provide a consistent experience. If you do not allow these cookies, some preferences may need to be selected again each time you return.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may collect information such as the pages viewed, the links selected, the time spent on a page, general device information, approximate location and whether an error occurred. We use this information in an aggregated or otherwise analysed form to monitor performance, identify problems and improve the website.

Analytics information is intended to help us understand website activity rather than identify individual visitors. Depending on the technology involved, an analytics provider may process information on our behalf under its own terms and privacy documentation.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure the effectiveness of advertising, limit repeated advertising, understand visits that follow an advertisement and show promotional content that is more relevant to a visitor. They may be placed by us or by third-party advertising or measurement providers.

Marketing cookies are not required for the basic operation of the website. You can usually refuse or withdraw consent for this category through the cookie preference tool or your browser settings. Refusing these cookies may not stop all advertising, but it can reduce the use of cookies for personalised advertising and campaign measurement.

Third-party cookies and similar technologies

Some cookies may be provided by third parties whose services appear on, support or interact with the website. These providers may include security, analytics, payment, content, customer support, advertising or technical service providers. A third party may use cookies to provide its service, protect against misuse, measure activity or remember settings.

Third-party services may process information in accordance with their own privacy policies. Their cookies may be controlled through our cookie preference tool, through the relevant third party, or through your browser settings, depending on the technology used. We do not control every third-party cookie and cannot guarantee that the settings of an external service will always be available through our website.

Links to other websites, including links to external services or social media platforms, may also result in those websites placing their own cookies. This policy does not apply to cookies placed by websites that are not operated by Goldwin Casino. You should review the privacy and cookie information provided by those websites before using them.

Information that may be collected

• The type of device, operating system and browser used to access the website.
• The pages visited, features used and general actions taken on the website.
• The date, time and duration of a visit or session.
• A general network or internet address used to connect to the website.
• Language, region, screen and display preferences.
• Information about errors, loading times and website performance.
• Whether a visitor has accepted, refused or changed cookie preferences.

Cookie information may be combined with other technical or account information where this is necessary for security, service delivery, legal compliance, reporting or website improvement. We seek to use information only for appropriate purposes and in a way that is consistent with our Privacy Policy.

Your cookie choices and browser controls

When available, our cookie preference tool allows you to accept or refuse non-essential cookies by category. You can change your choices later by reopening the preference tool. Changing your preferences does not normally delete cookies that have already been placed on your device. To remove existing cookies, you may also need to use the controls provided by your browser.

Most browsers allow you to view, block, delete or restrict cookies through their privacy or settings menus. The exact steps differ between browsers and devices. Browser settings may also allow you to receive a warning before a cookie is stored. Information about managing cookies is generally available in the help section of your browser or device.

• Blocking all cookies may prevent some website functions from working.
• Deleting cookies may remove saved preferences and sign you out of services.
• Cookie choices may need to be repeated on different browsers or devices.
• Private or incognito browsing may delete some cookies when the session ends, but it may not block all tracking technologies.
• Refusing marketing cookies does not necessarily mean that you will see no advertising.

If you use the website to access an account or gambling-related service, essential cookies may be required for authentication, security and session continuity. Disabling these cookies could affect your ability to sign in, use account features, complete transactions or access particular pages. You remain responsible for keeping your device, browser and login information secure.

Consent and lawful use

Where consent is required, we will seek consent before using non-essential cookies and will provide a way to withdraw or change that consent. Some cookies may be used without consent where they are strictly necessary for a service you have requested or where another lawful basis applies. The applicable basis can depend on the purpose of the cookie, the service involved and the requirements that apply to the website.

Withdrawing consent does not affect processing that took place before withdrawal. It may also take some time for preference changes to apply across all services or devices. If a cookie is necessary for a requested service, refusing it may mean that the service cannot be provided in full.

Retention, privacy and changes to this policy

How long cookies remain

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie. Session cookies are generally removed when you close your browser. Persistent cookies may remain until they expire or you delete them. Retention periods can differ according to the purpose of the cookie, the provider involved, technical requirements and applicable law.

We may review cookie use from time to time and remove cookies that are no longer needed. Information collected through cookies may be retained for a separate period where it is needed for security, auditing, dispute handling, legal obligations, reporting or other legitimate business purposes. Further information is available in our Privacy Policy.

Privacy and your rights

Depending on your circumstances and the laws that apply, you may have rights relating to personal information, including rights to request access, correction or deletion, or to raise a concern about how information is handled. Some rights may be subject to exceptions, verification requirements or other legal conditions.

For information about how personal information is collected, used, disclosed, stored and protected, please read the Goldwin Casino Privacy Policy. If you have a privacy question or request, use the contact or support options made available on the website. Do not include sensitive account or payment information unless it is requested through an approved and secure process.

Updates to this Cookies Policy

We may update this Cookies Policy when our website, services, technologies or legal obligations change. An updated version will be published on this page with a revised date or other notice where appropriate. You should check this page periodically so that you remain informed about how cookies and similar technologies are used.

By continuing to use the website after an update, you acknowledge the revised policy to the extent permitted by law. Where consent is required for a material change in non-essential cookie use, we will provide an appropriate opportunity to review and update your preferences.